Conscious Step Return & Exchange Policy
Can I return or exchange a gift?
Yes. Gifts purchased through our site may be exchanged or returned as long as they are unworn and in their original packaging. To begin the exchange process, please submit a request here:
https://shiftinggaia.com/en-me/pages/return-exchange-form
Exchange Policy
We are happy to exchange any unworn product that is still in its original packaging within 28 days of purchase.
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Free return postage is available for US orders
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Return postage is not provided for international orders, including Canada
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Once we receive the returned item, your replacement will be sent out
Exchanges are only accepted for products originally purchased through Shifting Gaia.
Start your exchange request here:
https://shiftinggaia.com/en-me/pages/return-exchange-form
Holiday Return Policy
Any purchases made during November or December are eligible to be returned or exchanged throughout January.
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Items must be unworn and in their original packaging
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Subscription orders and digital gift cards are not eligible for return or exchange
To begin the return or exchange process, please submit your request here:
https://shiftinggaia.com/en-me/pages/return-exchange-form
Return Policy
We accept returns of unworn products that are still in their original packaging within 28 days of purchase.
-
Free return postage is available for US orders
-
Return postage is not provided for international orders, including Canada
-
Subscription orders and digital gift cards are not eligible for return
Once your return is received and approved, a refund will be issued to the original payment method.
Returns are only accepted for products originally purchased through Shifting Gaia.
Start your return request here:
https://shiftinggaia.com/en-me/pages/return-exchange-form
