Fuze Body Return & Exchange Policy

At Shifting Gaia, we partner with Fuze Body to offer personal care and aromatherapy products. As a marketplace retailer, our return process follows Fuze Body guidelines.

Our Green-First Approach to Returns
Because Fuze Body products include personal care and aromatherapy items, product issues are reviewed carefully and are generally handled through replacement when appropriate.

Return Window
Fuze Body does not publish a standard change-of-mind return window. Product concerns should be reported as soon as possible after delivery so the issue can be reviewed.

Exchanges
Fuze Body may replace defective products at its discretion when photos or video of the issue are provided. If your item arrives damaged or defective, contact [email protected] with your order number and clear photos or video.

Return Shipping
Return shipping is not part of a standard return process for this brand. If a return is required for a product issue, Shifting Gaia will provide instructions before anything is sent back.

Refunds
Refunds are not the standard resolution under the supplier policy. Defective-product cases are reviewed individually and may be resolved through replacement or another approved solution.