Tentree Return & Exchange Policy

At Shifting Gaia, we partner with Tentree to bring you sustainable clothing and accessories made with eco-conscious materials, with every item purchased planting 10 trees. As a marketplace retailer, our return process follows Tentree guidelines.

Return Window
The return window, item condition requirements, and packaging rules are not specified in the source material provided by Tentree. For full details on return eligibility and conditions, please contact us at hello@shiftinggaia.com.

Exchanges
No standard exchange policy details were found in the source material provided by Tentree. Customers who purchased through shiftinggaia.com should contact Shifting Gaia directly at hello@shiftinggaia.com for assistance with exchanges.

Non-Returnable Items

• Non-returnable item categories are not specified by Tentree in the available source material. Please contact hello@shiftinggaia.com for clarification.

Return Shipping
Return shipping responsibilities and any authorization process are not specified by Tentree in the available source material. Please contact hello@shiftinggaia.com for guidance before sending any items back.

Refunds
Refund timing and processing details are not specified by Tentree in the available source material. Please note that purchases made through shiftinggaia.com must be handled through Shifting Gaia and cannot be processed directly with Tentree. For all refund inquiries, contact us at hello@shiftinggaia.com.