All unworn, unaltered, and unwashed items may be returned within 28 days of the original purchase date.
Items must be returned in their original condition, with original labels and tags attached, in the original packaging, and accompanied by a copy of your packing slip.
Returned items must show no visible signs of wear or use. Jewelry, scarves, hair accessories, beauty products, and edible items are not eligible for return and are considered final sale.
Items that are discounted from their original retail price or marked as final sale at the time of purchase are not eligible for return.
If your item(s) meet the requirements above, please submit a return request using the form below. Once your request is reviewed, you will receive further instructions.
Submit your return request here:
https://shiftinggaia.com/en-us/pages/return-exchange-form
For any questions, please email hello@shiftinggaia.com.
When submitting your request, please include the following information:
-
Order number
-
Your name
-
Item(s) being returned
-
Reason for return
Our customer support team will respond within 48 hours.
