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Shampoos Conditioners Shampoo & Conditioner Bars Combs & Brushes Hair Treatment
body care
Perfumes & Deodorants Body Wash & Accessories Feminine Hygiene Body Oils Lotions & Moisturizers Shaving & Grooming Dental Care
cleaning
Cleaning Products Cleaning Tools Laundry Dishwashing Scrubs & Sponges Trash Bags
Kitchen
Food Storage Tableware Kitchen Tools & Utensils
Home & Living
Beddings and Linens Bathrobes & Towels Pillows & Cushions Fragrances & Candles Bathroom Accessories Refillable Pump Bottles
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Tops Bottoms Dresses Outwear & Layers Accessories Handbags Jumpsuits Outfit Sets Swimwear Activewear
Intimates & Underwear
Bras Panties Sleepwear & Loungewear Socks
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Friendsheep Return & Exchange Policy

At Shifting Gaia, we partner with Friendsheep to bring you eco-friendly home essentials. As a marketplace retailer, our exchange process follows Friendsheep’s guidelines.

Return Window

Friendsheep accepts returns within 28 days of receiving your order.
For multi-packs, all items included in the pack must be returned together to remain eligible.

Items must be unused, in original condition, and returned with proof of purchase.

If you purchased a Friendsheep product through any other retailer, their return policy applies.

How to Request an Exchange

For damaged, defective, or incorrect items, email us at hello@shiftinggaia.com with your order number and photos, and we will guide you through the next steps in accordance with Friendsheep’s return guidelines.

Refund Processing

Once Friendsheep receives and inspects your return, we will notify you regarding approval or rejection.
If approved, the refund will be processed to your original payment method within 7 business days.

Return Shipping

Customers are responsible for covering return shipping costs. These costs are non-refundable.

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