PlantPaper does not accept returns or offer refunds. Because of this, all PlantPaper purchases made through Shifting Gaia™ are considered final sale.
However, if your order arrives damaged, defective, or if you experience any other issue with the product, we’re here to help. Please email hello@shiftinggaia.com with your order number, photos, and a brief description of the issue. We will review your case and coordinate next steps directly with the brand.
Please note that PlantPaper does not allow returns for reasons related to preference, dissatisfaction with scent or texture, or changes of mind.
