If you’re not completely satisfied with your Shower Candy purchase, you may request a return or exchange within 30 days of delivery for a refund or replacement, provided the items are unused and in original condition. To start a return or exchange, please contact us at hello@shiftinggaia.com with your order number and details of the issue. Refunds or replacements will be processed after the returned items are received and inspected, and customers may be responsible for return shipping unless the item arrived damaged or incorrect.