The Checkroom accepts returns on unworn merchandise within 28 days of the date your order arrives.
Original shipping costs are non-refundable. A free return shipping label will be provided for approved returns or exchanges.
The Checkroom does not accept returns or exchanges for items purchased from retailers other than shiftinggaia.com.
To request a return or exchange, please email hello@shiftinggaia.com with your order number and request details. Once approved, a free return shipping label will be emailed to you (US orders only). Please use the original box and packaging whenever possible.
All returned merchandise must be received by The Checkroom in its original condition, unworn, unwashed, undamaged, and unaltered.
Once your return is received and inspected, you will be notified via email. If approved, a refund will be issued to your original method of payment within 5 business days, excluding original shipping costs.
