ZeroWasteStore follows a Green First return policy designed to reduce the waste and emissions created by returns. In the United States alone, returned products generate over 4 billion pounds of landfill waste, consume 1.6 billion gallons of diesel fuel, and release more than 15 million metric tons of CO2 each year.
Because of this, ZeroWasteStore is highly selective about the items it offers, ensuring that customers receive sustainable products of the highest quality. We encourage you to review product details and customer feedback before purchasing, and to share your own experiences to support other conscious shoppers.
If you experience an issue with a ZeroWasteStore product purchased through Shifting Gaia, please contact us at hello@shiftinggaia.com. We will work with ZeroWasteStore to address your concern on a case-by-case basis.