What is your return policy?
60-Night Sleep Trial:
Your initial purchase of any regularly priced bedding is covered by our 60-Night Sleep Trial, giving you the opportunity for complimentary returns or exchanges. We encourage you to use and launder your bedding as you normally would for a full 60 nights. Should you find yourself less than completely satisfied, you may return the item for a full refund. Email us at hello@shiftinggaia.com
Standard Returns and Exchanges:
Items not included within the 60-Night Sleep Trial are eligible for exchange or return for store credit or refund, provided they are unused and unwashed, within 30 days of the delivery date. Please note that shipping fees are non-refundable, and returns for refunds are subject to a $10 processing fee, which will be deducted from the refund amount. Returns initiated between 30 and 60 days from the delivery date will be processed for store credit only.
Final Sale Items:
The cost of return shipping is initially covered by you. However, we balance the scales by refunding these costs along with your purchase amount once your return is processed.
